Technology and security leadership · Bentonville, Arkansas

Know where your technology stands. Then fix what's broken.

IT costs keep climbing. Your IT company closes tickets, but nobody owns the plan. We find out what’s true, write it on one page, and fix it, including the team or the IT company when that’s the problem.

If it’s working, we’ll say so.

The first call

Thirty minutes, no slide deck. Tell us what isn't working. We'll tell you straight whether we can help, and if we can't, who can.

(479) 206-8202

hello@northcreektechnology.com

By phone, by video, or over coffee anywhere in Northwest Arkansas.

Sound familiar?

What the first call usually sounds like.

  • IT costs go up every year, and nobody can tell you what you get for the money.
  • Your IT company closes tickets, but nobody is in charge of the plan.
  • Your IT team works hard and still falls behind.
  • The cyber insurance renewal asks questions nobody can answer honestly.
  • Leadership and IT have the same argument every quarter.

It isn't a tool problem. It's a leadership problem.

A new tool won't fix any of that. Nobody owns the technology or the risk that comes with it. That's the job we do.

How we work Who we help

On your side of the table

We don't sell hardware, software, or IT support, and we don't take a cut for recommending anyone. We work alongside your IT company, not against it. When you need a specialist, we help you choose one and make the introduction.

Our founder spent about ten years as chief technology and security officer of an IT services firm, and has been the security leader for a business three times. We know what your IT company can and can't do, because we've done that job. We also know what it's like to be the IT person who's working nights and still falling behind.

You'll get the same answer from us whether it's good news or bad. If your IT company is doing a good job, we'll say so, and we'll tell them too.

Veteran-owned

About Northcreek What's behind the advice

How we help

Start with one project. If it helps, stay on with a monthly role. Every engagement starts with a conversation, and the scope and the price are agreed in writing before anything begins.

1 Start here

Technology Assessment

Find out where you stand. We review your systems, people, spending, and risk, and give you a stop, keep, fix, or replace list and a 90-day plan. It's the usual first step.

Team and Provider Reset

For when the IT company or the team is the problem. We reset the plan, the expectations, and the people, and handle the change if a replacement is the right call.

2 Keep it on track

Fractional Technology Leadership

Someone who owns your technology, your IT company or team, and the risk, on a monthly retainer. The role most growing businesses never got around to filling.

  • One working session and a one-page update for the owner each month
  • A technology plan and budget your leadership team understands
  • Priorities for your IT company or team, and someone who checks the work
  • Cyber insurance answers and customer security questionnaires kept current

+ Or one focused project

Cyber Insurance Readiness

Make your cyber insurance application true. You get a to-do list your team can finish and a clean file for your broker.

Incident Readiness

Who decides what in the first two hours of a cyber incident. A two-page plan, a call list, and two practice runs with your team.

AI and Automation Review

Where your team loses hours to manual work, the two fixes worth doing first, and one page of rules for how your data can be used.

All services Guides

Field notes

The vulnerability in the news

A NAS ransomware warning and a low-scored VMware flaw, the same week. No panic, no new contract: four questions, a few settings, and a name and a date.

The checkbox

One line on a cyber insurance application, the MFA question, and why the insurer reads your answer again after a claim.

Your IT company got bought. Now what?

IT companies are changing hands fast, in Arkansas too. Five things to check after the letter arrives, so you know whether the new owner made it better or worse.

All field notes

Talk to us

Not sure where to start? Tell us what isn't working, and we'll point you the right way.

By phone, by video, or over coffee anywhere in Northwest Arkansas, from Bella Vista to Fayetteville.